Yardzen Contractor Matching FAQ
Q: How does it work?
After your design is complete, Yardzen matches you with a local, vetted contractor free of charge. Our aim is to make it easy to bring your design to life. We match you based not just on skill and expertise, but any budget constraints you’ve shared with us. We’ll introduce you to the contractor over email and help ensure you get a prompt response and move to scheduling a time for a job walk in a timely manner.
Q: How do you vet contractors?
Where possible, our pro matching team pairs property owners like you with contractors who are existing members of the Yardzen Pro Network. These are pros who’ve worked with other Yardzen clients to bring their designs to life and delivered a quality experience and finished product. We know them and trust them. If there isn’t a Yardzen Pro Network contractor near you, we first research the highest rated contractors in your area. Once we’ve identified the right match, we conduct extensive research, schedule an interview and conduct customer referrals.
Q: What if I don’t want to hire the pro you recommend?
We want all of our customers to be 100% satisfied with their pro match. If you are unhappy for any reason with your first match, our pro matching team will work with you on a new match, more suited to you. This doesn’t happen often, but we’re here to help if it does.
Q: Will you stay in touch during my job?
Yes, we’ll check in periodically to see how your project is progressing. Our ultimate goal is to help you realize the outdoor spaces of your dreams so if it’s helpful for us to answer a question or provide feedback we’re at the ready.
Have additional questions about Yardzen Pro Matching? Get in touch.